Return & Refund Policy
This Return & Refund Policy applies to purchases made through Bahaar Flavors website Bahaar Flavors.
By placing an order on our website, you agree to the terms outlined below.
1. Return Eligibility
We accept returns only under the following conditions:
- The product is damaged, defective, or incorrect at the time of delivery
- The issue is reported within 48 hours of receiving the order
- The product is unused, unopened, and in original packaging
Food items like spices cannot be returned once opened due to hygiene and safety reasons.
2. Non-Returnable Items
The following items are not eligible for return:
- Opened or used spice products
- Bulk orders (unless damaged or incorrect)
- Items purchased on clearance or discount (if applicable)
- Products damaged due to misuse or improper storage
3. Refund Policy
Refunds are processed under the following conditions:
- If the return is approved after inspection
- Refunds will be issued to the original payment method (if applicable)
- In case of COD orders, refund may be issued via bank transfer or agreed method
Refund processing time is typically 5–10 working days after approval.
4. Exchange Policy
We may offer replacement instead of refund for:
- Damaged products
- Wrong item delivered
- Quality-related issues confirmed by our team
5. Order Cancellation
- Orders can only be cancelled before shipment
- Once the order is dispatched, cancellation is not possible
6. Shipping Costs
- If the return is due to our error (wrong or damaged product), return shipping will be covered by us
- In other cases, the customer may bear return shipping costs
7. How to Request a Return
To request a return or refund, contact us with your order details:
📧 Email: info@assadprinting.com
🌐 Website: Bahaar Flavors
Please include:
- Order number
- Product details
- Reason for return
- Images (if damaged/incorrect item)
8. Policy Updates
Bahaar Flavors reserves the right to update this Return & Refund Policy at any time without prior notice. Updates will be posted on this page.
